An innovative and indispensable job in companies is that of the IT technician, but today the need to have another professional figure in the company, the social media manager, is developing.
How to become a computer technician is what many people are asking today.
What does a computer technician do specifically?
The IT technician can cover different roles: from the simple technical support provided to the staff, up to the management of the information system.
This figure works in companies and organizations, public or private, which do not deal purely with information technology and which, precisely for this reason, need a specialized technician both for assistance to staff who use the computer and for analysis and automation of information systems.
The IT technician must carefully analyze these processes and, subsequently, identify the most appropriate IT tools. It is his job to provide training, support and assistance to the non-technical staff of the company or body he works for: he can, for example, organize courses to train in the use of IT tools. This figure, if working in a small company, may be responsible for designing and managing the local network and possibly creating and managing the company's website.
This figure, as regards technical skills, must:
have a good knowledge of the main office automation and database management tools;
be able to design, manage and organize both small local networks and simple Internet sites;
have notions of hardware and of the most popular software programming languages.
He must be updated on the IT tools available to identify those most suited to the needs of the structure he works for and must have good interpersonal skills to understand the needs of non-technical personnel well and to effectively conduct training courses.
have a good level of general knowledge and a good command of technical English;
be able to adequately document their work;
have excellent self-employment skills but also, if placed in a team of technicians, be able to interact constructively with the other elements of the group.
For this figure, a three-year degree in scientific disciplines is preferable, such as electronic or computer engineering, information technology and information technology, as long as it is integrated with a series of courses
The IT technician works, in most cases, within his own company as an employee.
At the present time, his gross annual salaries are around 30 thousand euros.
The figures closest to that of the IT technician are the hardware technician, the system integrator and the Web developer, so much so that in small-medium structures he could partially perform all three of these roles.
Today, however, with the advent of social networks, professional figures are sought who are able to involve the largest number of users so that they interact with that specific page and that everything is resolved in a specific action that can be either the knowledge of the product, company or in purchasing the advertised product.
So the role of the social media manager is that of: a professional external to the company who every day answers questions from the community, defends the company's online reputation, writes new articles and publishes them on the blog, shares articles and posts.
Earnings for this professional figure may vary according to the work they do, whether they are done independently or as an employee of a company.